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Our Warranty Information

RESPONSIBILITIES OF CUSTOMERS.

Customer agrees to hold H-Town Plumbers harmless from any and all liability for damages to customer of customer's property respect to any of the following defective conditions that may be discovered as the work progresses:

1. Improper or faulty plumbing

2. Rusted or defective pipes

3. Acids in the drain system

4. Lines that are settled or broken

5. Existing illegal conditions

6. Defective roofing

 

RESPONSIBILITIES OF COMPANY - CONDITIONS AND LIMITATIONS: Company shall do all work in a good workmanlike manner. Company is not responsible for any existing illegal conditions.

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LIMITED WARRANTY.

COMPANY WARRANTS ITS WORK TO BE FREE FROM DEFECTS IN MATERIAL AND WORKMANSHIP FOR A PERIOD OF NINETY (90) DAYS FROM COMPLETION.

ALL DRAIN STOPPAGES ARE WARRANTED FOR A PERIOD OF THIRTY (30) DAYS FROM THE DATE OF COMPLETION, PROVIDED THAT THE LINE IS INSPECTED WITH A CAMERA UPON COMPLETION AND IS FOUND TO BE IN GOOD SHAPE WITHOUT ANY OBSERVABLE DEFECTS. WARRANTIES FOR MAJOR PROJECTS, SUCH AS SEWER LINE INSTALLATIONS, WATER DISTRIBUTION SYSTEM REPLACEMENT, AND WATER HEATER INSTALLATIONS, EXTEND TO ONE YEAR FOR LABOR. THIS INCLUDES LEAKS OR IMPROPER CONNECTIONS MADE BY THE COMPANY. SMALLER PROJECTS, SUCH AS TOILET INSTALLATIONS AND FAUCET REPAIRS, HAVE A 90-DAY WARRANTY, WHICH IS SUFFICIENT TO TEST THE WORKMANSHIP.

ALL WARRANTIES ARE VOID IF PAYMENT IS NOT MADE WHEN DUE. WARRANTIES EXTEND ONLY TO THE HEREIN NAMED CUSTOMER AND ARE NOT TRANSFERABLE.

COMPANY IS NOT RESPONSIBLE FOR THE PERFORMANCE OR COMPATIBILITY OF ANY MATERIALS SUPPLIED BY THE CUSTOMER. IF MATERIALS SUPPLIED BY THE CUSTOMER ARE IMPROPERLY SIZED, OR NOT COMPATIBLE WITH EXISTING CONNECTIONS COMMONLY ADAPTED IN THE USA, COMPANY SHALL NOT BE HELD LIABLE FOR ANY RESULTING ISSUES.

IF A DEFECT IN MATERIALS OR WORKMANSHIP COVERED BY THIS WARRANTY OCCURS, COMPANY WILL, WITH REASONABLE PROMPTNESS, DURING NORMAL WORKING HOURS, REMEDY THE DEFECT. IN NO EVENT SHALL COMPANY BE HELD LIABLE FOR WATER OR OTHER DAMAGE CAUSED BY ANY DELAY IN REMEDYING THE DEFECT. CUSTOMER MUST PROMPTLY NOTIFY COMPANY OF ANY DEFECT OR CLAIM AT TELEPHONE NUMBER ON THE FACE HEREOF.

 

Company is not and shall not be responsible for the following which are excluded from the coverage of this limited warranty:

1. Defective conditions listed above under "Responsibilities of Customer".

2. Work performed by or materials installed by others not a-party to this agreement.

3. Defects and failures from mistreatment, neglect or improper maintenance.

4. Rotten, decayed or infested floors, walls, supporting structures and other structural inadequacies or defects.

 

EXCLUSIONS AND LIMITATIONS.

CUSTOMER'S RIGHT TO REPAIR OR REPLACEMENT ARE THE CUSTOMER'S EXCLUSIVE REMEDIES AND COMPANY SHALL NOT BE LIABLE FOR INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES.

 

PROTECTION OF CUSTOMER'S PROPERTY.

Prior to company beginning any work specified herein, Customer agrees to remove or protect any personal property, located inside or outside of the job address including, but not limited to, furniture, equipment, carpets, rugs, shrubs and plants, and it is expressly understood that Company shall not be liable to Customer or responsible for damage to or destruction of said items. Company shall not be held responsible for the natural consequences of Company's work which may cause damage to improvements to Customer's real property, including, but not limited to, curbs, sidewalks, walks, driveways, garages, patios, lawns, shrubs, sprinkler systems and other appurtenances to Customer's residence.

 

Company shall not be held responsible or liable to Customer for damages to personal property, real property or any improvements to Customer's real property caused by third parties delivering materials or equipment to the job address nor shall Company be held responsible or liable for keeping gates and doors closed or secured.

 

ENTIRE AGREEMENT.

This Agreement supersedes all prior agreements, written or oral, between or among any of the parties to this Agreement relating to the transactions contemplated hereby, and each of the parties represents and warrants to the other that tins Agreement constitutes the entire agreement among the parties relating to the transactions contemplated hereby. All persons signing this Agreement as Customer are jointly and severally liable as well as their respective heirs, representatives and successors. Company will not provide an itemized breakdown of labor for flat rate priced work. Company will provide an itemized list of materials used to perform the necessary repairs upon Customer's reasonable request.

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